• Summary

    Sujee is an accomplished and energetic IT executive with 25+ years of experience in the IT industry and 12+ years of experience as a senior executive with exceptional interpersonal skills as well as an appreciation for providing excellent customer service to clients, business partners, and team members.

     

    Successful in overall operations (using ITIL best practice) in a fast-paced multi-market environment for over fifteen years, with an in-depth knowledge of IT, sales, operations, finance and customer service. A motivational leader with strong analytical, organizational and problem-solving skills, committed to the highest levels of ethical, professional and personal excellence.​

    AREA OF RESPONSIBILITIES:

    • Ensure IT systems meet the needs of the organization and also to ensure the institution complies with board policies and the board’s strategic plan regarding the acquisition or development of IT systems.
    • Responsible for the critical IT initiatives of the company and focus on strategic issues and the overall effectiveness of the IT organization.
    • Oversee the IT budget and maintains responsibility for performance management, IT acquisition oversight, professional development, and training.
    • Responsible for a company’s IT architecture and strategic and capital planning.
    • Play a key role in strategic technology planning as well as supporting activities of peers in various lines of business.
    • Responsible for understanding the evolution of current technology and how to maximize the value of institutional investments in technology.

    SPECIALTIES:

     

    ITIL, Project Management, Client Relationship Management, Vendor Management & Negotiations, Enterprise Solution Delivery, WAN/LAN Architecture, Technical Leadership, Strategic Planning, Cost Containment, IT Compliance and Audits.

  • CURRENT POSITION

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    ROLTA | Americas

    Executive Director - Professional Services & IT 

    Feb 2017 – Present

    Operational planning and management

    • Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
    • Ensure that the operation of the organization meets the expectations of its clients, Board and Shareholders
    • Oversee the efficient and effective day-to-day operation of the organization
    • Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate
    • Ensure that personnel and client, files are securely stored and privacy/confidentiality is maintained
    • Oversee the planning, implementation, execution and evaluation of special projects

    Human resources planning and management

    • Determine staffing requirements for organizational management and program delivery
    • Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff
    • Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
    • Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission
    • Ensure that all staff receives an orientation to the organization and that appropriate training is provided
    • Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
    • Coach and mentor staff as appropriate to improve performance
    • Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures
    • Financial planning and management

    Financial planning and management

    • Work with staff and the Finance Team to prepare a comprehensive budget
    • Work with the Finance Team to secure adequate funding for the operation of the organization
    • Approve expenditures within the authority delegated by the Board
    • Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization
  • CONTACT ME!